Refund Policy – BuyIPTVCANADA.ca

Effective Date: January 1, 2025
Contact Email: [email protected]
Phone: +33 7 55 52 17 94
Address: 123 Streamline Avenue, Ontario, Canada

1. 7-Day Money-Back Guarantee

We are confident in the quality of our IPTV service and want you to be fully satisfied. That’s why we offer a 7-day money-back guarantee on all new subscriptions.

If you experience technical issues that cannot be resolved, or are not satisfied with your subscription, you can request a full refund within 7 days of your original purchase.

2. How to Request a Refund

To request a refund:

  • Contact our support team at [email protected]

  • Provide your order number and a brief explanation of the issue

  • Our support team will attempt to resolve the problem first

If the issue cannot be resolved within 24–48 hours, we will issue a refund to your original payment method.

3. No Refund After 7 Days

After the 7-day window has passed, refunds will not be granted under any circumstances. However, we are committed to helping you:

  • Fix the issue through personalized support

  • Replace your server with an equivalent or better alternative

  • Extend your subscription if needed

We believe in solving problems, not walking away from them.

4. Exceptions

Refunds will not be issued in cases of:

  • User error or incorrect setup without trying our support

  • Device incompatibility not reported in advance

  • Account sharing or violation of Terms of Service

  • Server downtime due to third-party maintenance (temporary)

5. Fraud Prevention

To protect our platform and legitimate users, all refund requests are reviewed manually. Suspicious activity may result in account suspension.

6. Contact Us

If you need help with a refund or technical issue, please contact us:

BuyIPTVCANADA.ca – Trusted IPTV, Backed by Real Support.